"Since the moment we became members of the Credit
Union, we felt like we were part of a family. Cynthia is knowledgeable,
patient, kind, and extremely accommodating. It's a wonderful
service offered to Local 18's members."
Matt & Natalie R.
"I am very happy that I decided to leave my previous
bank and join the Credit Union. My interactions have been very
pleasant and personal. It is satisfying to know that I am a
member, and not just another account number. I am also grateful
that I am always informed of news, events, changes, etc. I am
looking forward to many more days of service. Thank you for
"We have been using the credit union for about 20
years and the last 8 have been in my retirement. I retired earlier
than my husband who has only been leading a life of leisure
the last 4 years. During that time we have had additional expenses
in the form of taxes due and the use of the on-line application
for a signature loan has been a blessing. I don't have to leave
the house, wait in any line or have to put up with tellers who
have as an objective in life to make the process as uncomfortable
as possible. Thank goodness for Cyndi and her Dad. The checking
account is another blessing as our retirement and social security
checks are direct deposited into our account. No watching the
mail to make sure the checks arrived; no wondering when to go
to a local bank to deposit them; no more worrying or stewing
about our financial needs. The Credit Union has been a true
life saver for us. We live in Indiana but have used the Credit
Union for our banking and financial needs for years. We plan
to continue with them as long as both of us live."
Shirley & Jack T.
"I have been a member of OOEFCU since July of 2000.
OOEFCU is by far one of the best financial institutions I have
ever had the pleasure of working with. The personable touches
that Cyndi has included in her services does not go unnoticed,
and makes me appreciate being a member! I highly recommend OOEFCU!"
"I am excited about the on-line banking access. Living
in Florida, it gives me a chance to check my account from the
comfort of my home and take advantage of all the other helpful
tools that banking with OOEFCU has to offer. Keep up the Great
"I would just like to take this time and commend both
of you on all of your previous help with our car and bike loans.
Both of you were very expedient and very knowledgeable when
processing our loans. I will definitely use your services in
Ron & Pam G.
"We have been members of the credit union since it was about a year old. We have enjoyed working with Ken and Cyndi over the years. They are friendly, helpful, professional and committed to doing their best in whatever you need. Keep up the good work :)"
Bob & Dale S.
"My I wish for all to know that I have so many stories
of when being a member of our credit union saved me from financial
mess I cannot even list them. I was off for five years, I had
several operations. Had it been a bank and not my credit union
I believe I would have lost my vehicle that I had a loan against.
There were times I was short on my house payment and the credit
union made it possible for me to make it on time. Cyndi and
Ken (and all others involved) have helped me so many times that
I will never bank elsewhere. Our credit union is the best there
is for customer service, help, financial assistance and anything
you can think of. If you want involved in something that is
really out to take care of its members; Join the Ohio Operating
Engineers Federal Credit Union. God Bless them all."
"Thanks, Cyndi and Ken for all you do not only for me but for all you do for my entire family!!! From car loans to consolidating credit cards at a lower interest rate!! To transferring money from accounts to paying my union dues and all with just one phone call or one email, you are always there to help. Cyndi goes over and above the duty of her job; I was having problems depositing a check into my account and she even offered to come and meet me and pick it up!! You can’t get service like that from a regular bank!! Once again thanks for all your hard work and commitment to the members of Local 18!!"
"Just a note to say thank you to Ken and Cynthia for all their help over these past few years. The Operating Engineers Federal Credit union is owned by all of us members of Local 18. I have had car loans, consolidation loans, and a savings account. You could
not ask for a more friendly staff and service. If I need money, all I have to do is call and a check from my account goes out the same day. I encourage all the members of Local 18 to make use of the valuable resource."
Sugar Grove, OH
"My husband and I have been extremely satisfied members
of the OOEFCU for many years now. Ken and Cyndi do business
with a personal touch and it makes us feel like we matter. They
know us by name; heck they even know our kids by name! You just
can't get that level of service or attention to detail anywhere
else these days."
Maria & Jason K.
Broadview Heights, OH
"I have had super service since becoming a member
of the credit union. The only thing I wish we had was access
to are debit cards. Keep up the good work."
"One of the oldest forms of Unions has always been around to protect it's members from being taken advantage of financially by financial institutions whose primary aim and responsibility is increasing profit rather than helping the "little man:" It's called the "Credit" Union and I think we ought to support our own."
"Cyndi & Ken are the best. They make financial transactions easy and quick. The new web site allows me to check my balances, transfer funds and keep track of my finances at the Credit Union with ease. I also bank with PNC and keep most of my funds with the Credit Union because I trust I won't have problems! On the rare occasion that something would ever go wrong I know that I can get an answer from them quickly. I can easily transfer my funds into my outside account at PNC if I need to. I pay all my bills through electronic transfers using my Credit Union account. I can access my Credit Union account through my web browser on my smart phone very easily. There are many close ATM's that are transaction fee free for me to withdraw money or complete deposits. If I do have to use a ATM that is not fee free the fee's are very low. I can not say enough about how much I love and respect my credit union and how much they have helped me out by making things simple, the way they should be!"
Garfield Heights, OH
"I know that our household would be very different if I had to go to a bank to do what the credit union does for me on a daily basis. Cyndi and “The Big Guy” are on the ball, doing the things for our credit union, and they do this with only two people!!"
Robert & Laverne W.
"Banking at the Ohio Operating Engineers Local 18 Credit Union is like banking with trusted family. Not only will you have the best rates, but with the the personal service and the time and attention that is received from Ken and Cyndi, I know my savings, and my financial future is in good hands."